Candyfrizz.it recognizes to the purchaser the right of withdrawal provided by Legislative Decree 21/2014 which transposes the EU Directive 83/2011.
Under the regulations, the Customer has the right to withdraw from the purchase within 3 days from the day of receipt of the goods.
In order to exercise this right, the same shall send to the Company a simple communication in which such a will is manifested.
Communication can be forwarded in one of the following ways:
- email to: firstname.lastname@example.org
- at the mobile number: 328 347 5996
The yield applies to the goods purchased in its entirety; It is not possible to exercise it if the parcel has been opened.
The goods must be made intact, in their original packaging, in order to guarantee their return in a very good state of vegetation.
The shipping costs for the refund are borne by the Customer.
After receiving the goods and having verified the state of preservation, the Company will refund within 7 days to the Customer the amount of the order, via Paypal or Bank Transfer.